Terms of Service - FinStart Escuela
Welcome to FinStart Escuela. This document outlines the terms and conditions for use of our website (finstartescup.com) and related offerings.
1. Acceptance of Terms
By accessing our site or enrolling in any offering, you agree to be bound by these terms.
2. Services
FinStart Escuela provides educational sessions, workshops, and seminars tailored for beginners. Details of each offering are available on our site.
3. Information Products
We offer digital materials such as guides, video lessons, and templates for self-paced learning.
4. Physical Products
Our printed materials include workbooks, manuals, and other supplementary items.
5. Pricing and Payment
All fees are quoted in euros (EUR). Payment is required prior to access or delivery. We accept major credit cards and other methods as displayed at checkout.
6. Refund Policy
We are committed to satisfaction. Our reimbursement procedures differ by offering:
- Services: If you are unable to attend a scheduled session, you may request rescheduling at least 48 hours in advance. Cancellations made within this period are eligible for full reimbursement to the original payment method within 14 days of approval.
- Information Products: Digital purchases may be reimbursed in full if requested within 14 days of purchase and if no more than 10% of content has been accessed or downloaded. Approved reimbursements will be processed within 14 days.
- Physical Products: For items in original condition, you may request reimbursement within 14 days of delivery. Customers are responsible for shipping costs of sending back the item. Reimbursements will be made within 14 days of receipt and inspection of sent items.
7. Scheduling and Rescheduling
Service bookings may be postponed up to 24 hours before the start. Please contact us via our contact form to arrange changes.
8. Non-refundable Services
Certain one-time events or special packages are non-refundable due to limited capacity and planning requirements. These are clearly marked as non-refundable on the purchase page. We encourage careful review before purchase.
9. Contact Information
FinStart Escuela
42 Calle de Alcalá, 28014 Madrid, Spain
Phone: +34691594815
Business ID: P3979277E
For inquiries, please use our contact form.
10. Changes to Terms
We may update these terms periodically. The current version was last revised in 2025.
11. Governing Law
These terms are governed by the laws of Spain.